jeudi 28 mai 2020

Chatbot for hotel demo


to
A chatbot is a conversational application used by companies to deliver information to a wide public. Chatbot conversations are human-like, and depending on the use, there are simple chatbot providing information and other chatbot using AI which are much more sophisticated.
Chatbot have plenty of usage, and in hospitality it can be used to provide hotel info, but also to assist the Customer in the hotel booking.

"A chatbot is a software robot that can interact with an individual or a consumer through an automated conversation service that can be performed through choice trees or through an ability to process natural language.
The chatbot originally used question and answer libraries, but advances in artificial intelligence allow it more and more to "analyze" and "understand" messages through natural language processing technologies (PNL) and to be equipped with learning capacities linked to machine learning."
Source:https://www.definitions-marketing.com/definition/chatbot/

Aucun commentaire:

Enregistrer un commentaire